Posted Thursday, Jan 7th, 2016

What our residents and their families are saying…

“The last five or six weeks have once again reinforced my feelings that Lillian (my mother) chose very wisely when she picked Canterbury Place. I honestly cannot say enough about your staff, Paul. The care, kindness and patience that you all possess and demonstrate daily is heartwarming to experience. Every single staff member that I have come in contact with, whether they be in maintenance, housekeeping, resident medical and personal care, dining, marketing, reception, or accounting, is a credit to your organization. You must be very proud of the team you have. Please let them all know how much their efforts mean to Sharon and I, and especially to Lillian.”
Bruce (resident family)

“Did I make the right move coming to Canterbury Place! After 3 months, the whole experience has been nothing but positive. The friendliness of all the staff, fellow residents, good food, many activities and my delightful suite make life very enjoyable.

Yes, I did make the right move!”
Sheila D. (resident)

“Canterbury Place has been a blessing to my mother. During my frequent visits, I have come to know a staff who is both caring and friendly and extremely attentive to my mother’s needs. I have joined my mom in the exquisite dining room for both lunch and dinner and would compare the cuisine and service to a first class restaurant. The many programs and daily activities offered have helped my mother maintain an active lifestyle without having to leave her beautiful surroundings. All in all, the level of service and care she receives in her new home has given me great peace of mind and I would highly recommend Canterbury Place to anyone seeking a retirement residence.”
Andre C. (resident family)

“You created an interesting project with edible flowers, a fascinating way to appreciate nature. You share unique ideas with everyone… conversations amongst us are full of life. Thanks for thinking outside the box.”
Janis (guest)

“My husband and I would like to thank all of the staff for the wonderful treatment you all showed us during our Christmas stay. It was a fantastic visit and you could not have made our stay any more enjoyable. You have made us more at ease and secure, knowing that our parents are receiving the best attention and care.”
Owen and Suzanne S. (resident family)

“The best move I ever made was coming to Canterbury Place. As soon as I saw the accommodations I knew I wanted to live here. There are so many activities, the staff are so pleasant and helpful and the meals are extra special. I’ve never regretted the move.”
Eleanor C. (resident)

“I am so happy to call Canterbury Place my home. I want to thank all the staff who plan and prepare all the events. The food is fabulous and more than plentiful. It’s great to hear the laughter and conversation enjoyed by family members and friends who are having an enjoyable time together. Many, many thanks for giving us such memorable get-togethers. There’s always something going on to take part in! I couldn’t ask for more – I’m so happy with my life here, surrounded by new friends and caring staff who do so much for us and always in a cheerful, happy way. You all win a feather for your caps!”
Mildred F. (resident)

“Canterbury Place is ‘The Best’. My family would like to especially thank all the staff for the services given to us since our first inquiries to Canterbury, as well as the excellent attention and care everyone has extended to our mother since she first moved in. The advice, helpfulness, meals, health administration, and accommodations have been so well received. Mother is extremely comfortable and so much happier than she could have ever imagined. She says everyone has been wonderful especially the nursing staff with their assistance and extends a big thank you to all. She also says she loves the meals, especially the homemade soups. She also looks forward to the socials and participates in an array of onsite calendar activities. She too, has made some new resident friends and is grateful for them.

The neighbouring Canterbury residents, that we spoke to beforehand, mentioned to us that ‘you will not be disappointed and your mother will love living here’. They were correct…Mom is thrilled with living at Canterbury Place…a fist class choice.”
Paul K. (resident family)

“When we first saw Canterbury Place, we never in our wildest dreams believed we could be in a place like this, in our own community, in our later years. Everything is done for us with a smile. All the staff are warm and welcoming. The General Manager must have hand-picked them because we have the cream of the crop, always treating everyone with respect.

We’ve been here almost a year now and right from the first, we were comfortable and completely content. We are fairly independent: I can go off and play cards and leave my husband home, he can play billiards and I can rest, I can play scrabble, while he’s exercising and we can both meet for afternoon tea in the Bar. We eat dinner with different people so we get to know everyone and always have interesting conversations.

Our daughter sent a bouquet of flowers when we moved in and the card said ‘Have a great cruise’, and that’s just what we’re having. It truly feels like home and we feel quite blessed. I just wish my mother could’ve had something as nice.”
Doug and Reta

“I wanted to express my sincere appreciation to the team at Canterbury Place.  My mother has spent the last couple months recovering from a major surgery. Everyone there from the General Manager, to the marketing team, care workers and other staff have made my mom feel truly cared for. Even though my mother hasn’t been able to go home quite yet, I believe they have created a great environment that IS a second home. 

I wanted to commend them on building such a wonderful and warm community to complement the great amenities they have for their residents.  Thanks Canterbury place.  Great work! What a great place to live!”

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