Richmond Hill Retirement Residence

Faith C.

My parents moved in for a staycation at the beginning of March. The transition was difficult for them as they had to leave their beloved home of 43 years. A couple of weeks later, the home was on lockdown due to the pandemic.

The staff at Richmond Hill Retirement Residence have been so helpful and accommodating with my parents. I cannot thank all the staff members enough for taking such great care of my parents and ensuring their daily needs are being met while keeping all the residents safe.

The residents are so friendly and welcomed my parents into their community with open arms. We definitely made the right choice in choosing Richmond Hill Retirement Residence as their new home.

Bruce B.

My mother has been at this residence for about 4 years and I want to recognize the exceptional work by all the staff members at the residence especially during the COVID-19 pandemic, to keep everyone safe. This has been very trying times for everyone but especially for Retirement Residences where we have some of the most vulnerable. Management and staff have, in my opinion, worked tirelessly to ensure the safety of residence and staff. We are grateful for everyones efforts and highly recommend this facility. Keep up the great work

Ian M.

My mother was one of the original residents, just moving to Long Term Care. Not enough could possibly be said about how fantastic the Richmond Hill Retirement Residence and their caring/compassionate staff are, from top to bottom. Would give more stars if possible.

Lynn L.

Here every single staff member including the cleaners, dining room servers, maintenance guy, entertainment program directors, admin and the manager truly care about the comfort and well-being of the residents. My parents moved here from another large enterprise's location where shareholders seem to be the priority. My parents are so completely happy here at Richmond Hill Retirement Residence, and so I am too.

Leora A.

I stayed at Richmond Hill Retirement Residence for a week, following major surgery. Being a newcomer to Toronto and living alone, I had no support to lean on upon discharge from hospital. While I was considerably younger than the typical Richmond Hill Retirement Residence's respite guest, I was welcomed with open arms. It was extremely reassuring and practical to have a nurse on site 24/7 as well as the logistics of food and housekeeping all taken care of. Personal care options and more, are also available according to guests' needs. When considering this option I was also struck by its affordability as compared with hourly home care options as an alternative. I am sincerely grateful to the kind hearted staff for the role they played in my recovery, and wish them all the very best!

K. S.

Our family is lucky to have found Richmond Hill Retirement Residence. The facilities are beautiful, and constantly kept clean, bright and is well taken care of. The staff are fabulous! They are kind, friendly, warm and truly care about the residents.

Sarah B.

My mom has been at Richmond Hill Retirement Residence for over a year now. I visit frequently so I am familiar with the residence, its staff and its infrastructure.

The staff is very caring for the residents. They know all residents by name and treat them like family. They always have something nice to say to make them feel special and comfortable.

There are a number of daily events to keep residents occupied and entertained. My mom loves music, so she always attends music evenings when local piano or guitar entertainers come in to host sing-alongs. She likes to sing in the Richmond Hill Retirement Residence choir.

The environment is relaxed and easy going, while management runs a tight ship: professional and knowledgeable staff, well run food services, in house nurses to administer meds and senior care services.

I feel blessed that my mom can spend time in such a nice place where she is safe and well looked after.

John B.

Wonderful home. My family members have been treated so well at Richmond Hill Retirement Residence. They love it there.